Every item in the shop and displayed online is carefully selected and condition checked by the owner, Amy Brenan. We try only to sell antique, vintage or second-hand items in their original condition and where there is an element of damage or major alteration, we declare this to the purchaser. Everything we sell is in ‘ready-to-wear’ condition.
We’re very proud that Heirlooms never sell anything with old lead solder and we avoid anything that has been substantially altered from the original. If there has been a repair or alteration to the piece, we will always declare it to the buyer and this will be reflected in the price we ask. We never sell synthetic gemstones or gemstones that have been artificially treated beyond what is routinely acceptable. For example, HPHT diamonds, lasered and filled diamonds and glass filled rubies.
However, sapphires and rubies are commonly heat treated and emeralds are commonly oiled. These are considered acceptable treatments within the jewellery industry and therefore it should be assumed that unless stated to the contrary, any coloured stone sold by us may have been subject to these treatments.
Heirlooms of Wareham is proud to be a business regulated by the Royal Institute of Chartered Surveyors. As a result, any customer can expect to be met with the highest standards of expertise, quality assurance, professional conduct and customer service synonymous with the marque.